Our Commitment, Policies, and Rules

At COSTLESS.AE, we put our top priority on protecting your personal information.

Fully acknowledging the fact that your personal information belongs to you, we do our best to securely store and carefully process the information you share with us.

We at COSTLESS.AE devote best efforts to ensure your data protection including technical data security and internal management procedures as well as physical data protection measures.

We place our highest value on your trust. We hence collect a minimal amount of information only with your permission and use it solely for its intended purposes. We do not provide the information to third parties without your knowledge.

We strive to improve your lives by offering inspiring and fascinating digital experiences. To do so, your trust is paramount and thus, we will do our best to protect your personal information.

Thank you for your continued interest and support.

COSTLESS.AE’s online Privacy Policy: This policy applies only to activities COSTLESS.AE engages in on its website and does not apply to COSTLESS.AE activities that are "offline" or unrelated to the website.

COSTLESS.AE collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the COSTLESS.AE website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the COSTLESS.AE website, which may include your name, address, telephone number, and e-mail address. This information can be gathered when feedback or e-mails are sent to COSTLESS.AE, when you register for services or make purchases via the website. In all such cases, you have the option of providing us with personally identifiable information.

USE AND DISCLOSURE OF INFORMATION: Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
COOKIES: Cookies are small bits of data cached in a user’s browser. COSTLESS.AE utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.COSTLESS.AE may use non-personal "aggregated data" to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide COSTLESS.AE with content for publishing or feedback, we may publish your user name or other identifying data with your permission.

COSTLESS.AE may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. COSTLESS.AE may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if COSTLESS.AE files for bankruptcy, or there is a transfer of the assets or ownership of COSTLESS.AE in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

MINORS: COSTLESS.AE does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the COSTLESS.AE website or services, and COSTLESS.AE requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, COSTLESS.AE does not knowingly distribute personal information regarding minors under the age of 18.

MODIFICATIONS OF THE PRIVACY POLICY: COSTLESS.AE may change OR update this policy from time to time to meet the requirements and standards. Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website and to ensure that you are happy with any changes. Modifications will be effective on the day they are posted.

What we collect

We may collect the following information:

- name

- contact information including email address

- demographic information such as postcode, preferences, and interests

- other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.

Security

COSTLESS.AE is committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and ensure data privacy. However, COSTLESS.AE cannot guarantee the security of any information that is disclosed online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, or you wish to modify any information COSTLESS.AE has received, please mail us at info@costless.ae.

List of cookies we collect, the table below lists the cookies we collect and what information they store.

 

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows displaying pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FORM_KEY

Stores form key used by page cache functionality.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wish List.

WISHLIST_CNT

The number of items in your Wish List.